Cancellation Policy
1. Overview
This Cancellation Policy explains how you can cancel subscription services offered by Marco Future LLC and our products. Please note that our corporate website (marcofuture.net) does not offer subscription services directly—individual products may offer subscriptions governed by their own policies.
2. Corporate Website
For marcofuture.net:
Our corporate website is informational only and does not require subscriptions or offer recurring services. No cancellation is necessary for accessing our corporate website.
3. Product Subscriptions
Each of our AI SaaS products may offer subscription options with their own cancellation terms:
3.1 AI Image to 3D
- Website: https://www.aiimageto3d.com
- Subscription Options: Available on the product website
- Cancellation Policy: Governed by product-specific terms
- Cancellation Method: Available in account settings or by contacting product support
3.2 Get Lyric Video
- Website: https://www.getlyricvideo.com
- Subscription Options: Available on the product website
- Cancellation Policy: Governed by product-specific terms
- Cancellation Method: Available in account settings or by contacting product support
3.3 Rap Generator AI
- Website: https://www.rapgeneratorai.com
- Subscription Options: Available on the product website
- Cancellation Policy: Governed by product-specific terms
- Cancellation Method: Available in account settings or by contacting product support
4. General Cancellation Guidelines
While each product has its own specific policy, Marco Future LLC follows these general principles:
4.1 Easy Cancellation
We believe cancellation should be simple:
- Many products offer self-service cancellation in account settings
- No complicated procedures when available
- Immediate confirmation of cancellation
4.2 When You Can Cancel
- Any Time: You can cancel subscriptions at any time
- Notice Period: No advance notice required
- Effect: Cancellation takes effect at the end of the current billing period
4.3 What Happens After Cancellation
- Access: You retain access until the end of the billing period
- Future Charges: No further charges will be made
- Data: Your data may be retained according to the product's privacy policy
- Reactivation: You can resubscribe at any time
5. How to Cancel a Subscription
5.1 Self-Service Cancellation
If a product offers self-service cancellation:
- Log in to your account on the product website
- Navigate to Account Settings or Billing
- Find the Subscription section
- Select "Cancel Subscription"
- Confirm the cancellation
- Save the confirmation email
5.2 Contact-Based Cancellation
For products that don't offer self-service cancellation:
- Contact the product's support team
- Provide your account email and subscription details
- Request cancellation
- Receive confirmation within 1-2 business days
5.3 Cancellation Confirmation
You should receive:
- On-screen confirmation immediately (for self-service)
- Email confirmation within 24 hours
- Details about when access will end
6. Billing After Cancellation
6.1 Current Period
- You retain access for the full period you've paid for
- No prorated refunds for partial months
- All features remain available until period ends
6.2 Future Charges
- No charges after cancellation takes effect
- Automatic billing stops immediately
- No further invoices will be generated
7. Refunds After Cancellation
7.1 No Automatic Refunds
- Cancellation does not trigger automatic refunds
- Current period charges are not refunded
- Prorated refunds are not typically provided
7.2 Exceptional Circumstances
Refunds may be considered if:
- Billing errors occurred
- Technical issues prevented service use
- Other exceptional circumstances exist
Contact the product's support team to discuss refund requests.
8. Partial Refunds and Credits
8.1 Credits Instead of Refunds
In some cases, we may offer:
- Account credits for future use
- Service extensions instead of monetary refunds
- Goodwill gestures for service issues
8.2 Prorated Adjustments
Prorated refunds are not standard but may be considered:
- For long-term annual subscriptions
- In cases of extended service interruptions
- At our discretion based on circumstances
9. Account Data After Cancellation
9.1 Data Retention
After cancellation:
- Your account data may be retained
- Generated content may be preserved
- You may be able to download your data
9.2 Data Deletion
To request data deletion:
- Contact the product's support team
- Request account closure and data deletion
- Allow 30 days for complete deletion
10. Reactivating Subscriptions
10.1 Resubscribing
You can resubscribe at any time:
- Log in to your account on the product website
- Choose a subscription plan
- Complete the subscription process
- Access may be restored immediately
10.2 Previous Data
- Your previous data may still be available
- Generated content may be accessible
- Credits or unused benefits may be restored
11. Subscription Management
11.1 Managing Your Subscription
Keep control of your subscription:
- Set reminders for renewal dates
- Review usage before renewal
- Update payment information as needed
- Cancel if you no longer need the service
11.2 Changing Plans
Instead of cancelling, you can:
- Downgrade to a lower tier
- Upgrade to a higher tier
- Switch between billing cycles
Plan changes take effect at the next renewal.
12. Payment Method Issues
12.1 Failed Payments
If payment fails:
- We will retry the payment
- You'll receive notification of the issue
- Service may be suspended if payment remains unsuccessful
- You have time to update payment information
12.2 Expired Cards
- Update your payment method before renewal
- You'll receive reminders before expiration
- Service continues if payment is updated in time
13. Free Trials
13.1 Trial Cancellation
- Cancel trials anytime before they end
- No charges if cancelled during trial period
- Automatic conversion to paid subscription if not cancelled
13.2 Trial Terms
- Trial length varies by product
- Trial features may be limited
- One trial per user/account typically
14. Special Offers and Promotions
14.1 Promotional Pricing
Promotional subscriptions:
- May have special cancellation terms
- Could require minimum commitment periods
- Review promotional terms before subscribing
14.2 Annual Subscriptions
Annual plans:
- Typically non-refundable
- May offer discounts vs monthly plans
- Cancellation takes effect at year end
15. Communication Preferences
15.1 Marketing Communications
After cancellation:
- You may still receive marketing emails
- Unsubscribe from marketing separately
- Keep transactional emails (receipts, etc.)
15.2 Opting Out
- Use unsubscribe links in emails
- Update communication preferences in account settings
- Contact support to opt out of all communications
16. Disputes and Issues
16.1 Cancellation Problems
If you experience issues:
- Contact the product's support team immediately
- Provide details about the problem
- Include screenshots if applicable
- We'll work to resolve the issue promptly
16.2 Unexpected Charges
If you see unexpected charges after cancellation:
- Check the effective date of cancellation
- Review billing history
- Contact support for clarification
17. Policy Updates
We may update this cancellation policy. Changes will be posted on this page with an updated "Last Updated" date. Product-specific policies may also be updated independently.
18. Contact Information
For cancellation-related inquiries:
Product Subscriptions: Please contact the support team on the relevant product website.
General Inquiries: Email: [email protected]
19. Legal Disclaimer
This cancellation policy constitutes the entire agreement regarding subscription cancellation. Individual product cancellation policies contain specific terms that govern subscriptions on those platforms and take precedence over this general policy.
This Cancellation Policy is effective as of January 2025 and applies to Marco Future LLC subscription services. For specific product subscriptions, please refer to the individual product websites.